A dental practice owner called me recently with a question that stopped me mid-sentence: “I searched my own practice name on Google and a competitor came up above me.” Not a general dental search. Not “dentist near me.” They searched their own practice name — the name on their door, their letterhead, their business cards — and found a competitor outranking them for it. This is more common than most practice owners realise, and it is entirely fixable once you understand why it happens.
I’m Suraj Rana, and in 9+ years of dental SEO specialists work I’ve encountered this scenario dozens of times. In this post I’ll explain exactly why another practice can rank for your name, what Google is doing when it serves that result, and the specific steps that restore your branded search dominance permanently.
How a Competitor Can Rank for Your Practice Name
When someone searches your practice name — say “Bright Smiles Dental” — Google does not automatically show your website first. It identifies the most relevant and authoritative result for that query, and “most relevant” is not always your own website.
This happens for three main reasons. First, your website may have weak on-page authority for your own branded terms. If your practice name does not appear prominently in your page title, H1 heading, and meta description, Google has limited confidence that your website is the definitive answer to a search for your name.
Second, a competitor may have created a page or listing that explicitly references your practice name. Comparison pages (“Bright Smiles vs Sunshine Dental”), review aggregator pages (“Bright Smiles Dental reviews”), or even a competitor’s blog post mentioning your name can outrank your own website if that competitor has stronger link building for dentists.
Third, and most commonly: your Google My Business for dentists and website may not be consistently linked. If Google has not confidently associated your GBP listing with your website — due to NAP inconsistencies, a recently launched website, or a mismatched business name — the algorithm may serve a competitor’s listing or a review aggregator page in the branded search result instead of yours.
The Branded Search Gap Nobody Talks About
Dental practices spend significant effort trying to rank for “dentist near me” or “dental implants [city]” — competitive, high-volume searches that require months of SEO work. Almost no practice thinks to check whether they own their own branded search results. They assume it is automatic. It is not.
leading dental SEO consultant has audited branded search results for over 60 dental practices across the UK and Australia in the past two years. In 23 of those practices, the top three branded search results included at least one result that was not owned or controlled by the practice itself — a review site, a directory listing, or in four cases, a direct competitor.
For those four practices, a competitor was actively benefiting from the trust and recognition the target practice had built through years of word-of-mouth, marketing, and patient retention. A patient who had been told about “Bright Smiles Dental” by a friend, searched the name, and landed on a competitor’s “how we compare to Bright Smiles” page could book with the competitor without realising what had happened.
How to Check Your Own Branded Search Results Right Now
Open an incognito browser window — not your regular browser, because your own browsing history will personalise the results — and search your exact practice name. Also search common variations: “[Practice Name] dental,” “[Practice Name] dentist,” and “[Practice Name] [suburb].”
What you should see, in order: your website in position one, your Google Business Profile listing in the local pack or knowledge panel, and then review sites and directory listings in positions two through five. Your social profiles (Facebook, Instagram) often appear in positions four through seven for branded searches, which is positive.
What you should not see: a competitor in the top three organic results, a negative review page that dominates position two, or a directory listing that does not reflect your current practice information accurately.
If anything concerning appears in your first page branded results, the rest of this post covers how to address it.
Fix 1: Strengthen Your Website’s Branded Authority
Your website must clearly and repeatedly signal your exact practice name to Google. This sounds obvious but is frequently missing in practice. Check these three things:
Your HTML title tag on the home page must include your exact practice name. “Bright Smiles Dental | Family Dentist in [Suburb]” is correct. “Welcome to our dental practice” is not — Google has no idea whose practice this is from the title alone.
Your H1 heading on the home page should mention your practice name naturally. “Bright Smiles Dental has been caring for families in [suburb] since [year]” ties your name to your location and history in a way Google can index confidently.
Your about page, contact page, and footer must all use the exact same practice name, every time. If your signage says “Bright Smiles Dental” but your website alternately uses “Bright Smiles” and “Bright Smiles Dentistry,” Google sees an inconsistent entity and reduces its confidence that any single page is the authoritative result for the branded search.
Fix 2: Claim and Optimise Every Branded Listing
Review sites and directories that rank in your branded search results are not inherently a problem — unless they contain outdated information, negative content, or links to a competitor. Take control of every listing that appears on the first page of your branded search results.
Claim your profile on every directory that appears. Update NAP information to match your website exactly. Add current photos and service descriptions. On Google Business Profile, ensure the “website” field links to your actual practice website, not to a booking platform or a social media page.
With 9+ years in dental SEO, Suraj Rana has seen practices lose significant new patient volume simply because an unclaimed Yelp or Healthgrades listing was showing an old phone number — a number that had been disconnected — in position two of their branded search results. Patients were calling, getting a disconnection message, and assuming the practice had closed.
Fix 3: Suppress Competitor Content Referencing Your Name
If a competitor has created content that specifically targets your practice name — a comparison page, a review, a “near me” page — you have limited options to remove it directly. What you can do is outrank it with your own content.
A robust “about” page, a detailed team page, a Google Business Profile knowledge panel, active social media profiles, and consistent press mentions will collectively push competitor content further down the first page of branded results. The goal is to own positions one through five with content you control, leaving no visible space for competitor content to appear above the fold.
In severe cases — where a competitor is running Google Ads targeting your practice name as a keyword — you can report the trademark violation to Google through the Google Ads trademark complaint process. This does not apply to organic rankings, only to paid search ads using your name as a keyword without authorisation.
Fix 4: Build Branded Backlinks
Links to your website that use your exact practice name as anchor text are called branded backlinks. They strengthen the association between your practice name and your website in Google’s understanding. Every time a local directory, dental association, or local news article links to your website using “Bright Smiles Dental,” that link reinforces your branded search dominance.
Ask your suppliers, referring practitioners, and professional associations to link to your website using your practice name. Ask local community organisations to link to your site when mentioning your sponsorship. Each branded link is a signal that your website is the authoritative online home for your practice name.
Frequently Asked Questions
Can I stop a competitor from mentioning my practice name on their website?
Not in most cases. Mentioning a competitor’s name in content is generally legal, provided it is not defamatory and does not use your logo or imply endorsement. You cannot demand Google de-index content simply because it mentions your name. The practical response is to outrank it with your own content.
How long does it take to rank first for my own practice name?
If your website is already indexed and has even modest authority, ranking first for your own branded terms typically takes two to four weeks after implementing the optimisations described above. The process is faster than general keyword ranking because there is less competition — the only entities optimised for your specific practice name are you and, rarely, a single competitor page.
Should I run Google Ads on my own practice name to protect the branded search?
Yes, if a competitor is running ads on your branded terms. A branded campaign on your own name is very inexpensive because your quality score will be high (your own website is the most relevant result for your own name). The ad cost per click for branded terms is typically 70 to 80 per cent lower than for competitive dental keywords.
What if a review site with negative reviews ranks prominently for my name?
Claim the profile on that review site, respond professionally to every review, and encourage satisfied patients to leave reviews on that platform to dilute the impact of negative ones. Simultaneously build more owned content (about page, team page, press mentions) to push the review site further down the first page of branded results.
What To Do Next
- Open an incognito browser and search your exact practice name right now — note every result on the first page
- Verify your home page HTML title tag includes your exact practice name — update it if it does not
- Check your H1 heading on the home page mentions your practice name naturally
- Claim every directory listing that appears in your branded search results and update the NAP to match your website exactly
- Add your practice name as anchor text in any new inbound link requests from suppliers, associations, or local organisations
- Set up a Google Alert for your practice name to monitor new mentions and ranking changes
- If a competitor is running ads on your branded keywords, create a branded Google Ads campaign to protect that search territory
Is Another Practice Ranking for Your Name?
I’ll audit your branded search results and give you a clear plan to take back control of every search that includes your practice name.
Suraj Rana
Suraj Rana is a dental SEO specialist with 9+ years of experience helping dental practices across the UK, Australia, and North America dominate search results — including their own branded searches.
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My name is Suraj Rana, and I am a seasoned Dental SEO Expert with extensive experience in the Dental SEO industry. Leveraging my deep knowledge and expertise, I help dental practices enhance their online visibility and attract more patients.